AI customer service that speaks Bangla for your shop
Answer WhatsApp and Messenger customers using your own product details. Order confirmations, verified status lookups, and human handover when needed. Built for Bangladeshi sellers.
The problems every small seller faces
Customers message at all hours. Slow or missed replies mean lost sales. The same questions come again and again.
Missed messages at night
Orders and questions arrive while you sleep or are busy. Unanswered chats turn into missed revenue.
Slow replies lose sales
Shoppers move on when they do not get a quick answer. Every delayed reply is a potential order lost.
Same questions all day
Price, delivery, and product details get asked dozens of times. Repeating yourself takes time away from growing the business.
How it works
Three steps to start answering customers with your own product information.
Connect and add details
Connect your Meta business account and add your product details, or use the lightweight WooCommerce connector plugin.
AI answers customers
Ziyanah responds on WhatsApp and Facebook Messenger in Bangla, Banglish and English using your information.
Confirmations, status and handover
It sends order-confirmation messages, looks up status after the shopper verifies their order, and hands over to you for complaints, disputes or anything unclear.
Features
Built for how Bangladeshi sellers actually talk to customers.
Bangla, Banglish & English
Understands and replies in the languages your customers use every day.
WhatsApp + Messenger
Works on the two channels most online sellers in Bangladesh already use.
Order confirmation
Sends clear confirmation messages after an order is placed.
Verified order-status lookup
Checks order status only after the shopper verifies their order details.
Human handover
Passes complaints, payment disputes or unclear requests to you or your team.
Safety first
Never asks customers for an OTP or PIN. Designed with safeguards against prompt-injection tricks, and each seller's data is kept separate.
Who it is for
Designed for people building and running online businesses in Bangladesh.
New entrepreneurs
Starting an online shop and need help answering customers from day one.
New websites
Fresh stores that want consistent replies without hiring a full support team yet.
Small WooCommerce stores
A lightweight connector keeps product and order details available to the assistant.
Digital-product resellers
Handle repeated questions about digital goods, delivery and payment methods.
Plans for small sellers
Contact us for current pricing. We will suggest a plan after seeing your message volume and setup.
Book a free demoFAQ
Do I need Meta business verification?
Yes. You need a verified Meta business account to connect WhatsApp and Facebook Messenger.
Which platforms does it work with?
WooCommerce today with a lightweight connector plugin. Other platforms are planned.
Does it replace my team?
No. Ziyanah handles routine questions and hands over complaints, payment disputes or unclear cases to a human.
Is my data shared with other sellers?
No. Each seller's data and conversations are kept separate.
Which languages does it support?
Bangla, Banglish and English.
How long does it take to set up?
It depends on your setup. We will tell you the timeline after the demo.
Ready to see it with your products?
Book a free demo. We'll show you how Ziyanah answers using your own product details and how handover works.
Book a free demo